Do you want to join a highly ambitious, fast growing brand and build a career in the sports wearables industry? Do you want to work with groundbreaking products created by some of the best engineers? Do you love outdoor adventures and exploring nature? If you answer yes to all of the above questions, then this is your chance to join team COROS!

Please email careers@coros.com and include your resume and supporting documents to apply for the positions.

SUPPORT

Product Tech Support Specialist

In this role, you will provide industry leading customer support for product inquires, troubleshooting and technical analysis through various communication channels for runners, cyclists, climbers and all kinds of outdoor enthusiasts. You will serve as a COROS sport technology products expert and help enhance the product and customer experience.

Responsibilities:
· Become an expert in COROS products, features and customer needs
· Answer customer inquiries and provide technical assistance and support via email, phone call, social media and other channels as needed
· Identify, analyze and record product related feedback and report to the engineering team
· Engage in marketing and product development projects and support internal teams when necessary
· Travel as needed to local events including races, expos and industry events

Qualifications:
· Exceptional verbal, written and interpersonal communication skills
· Exceptional customer service and community mindset
· Strong passion for an active lifestyle including running, cycling, hiking or other outdoor activities preferred
· Excellent problem-solving and troubleshooting skills
· Strong listener with ability to show empathy and patience
· Highly detail-oriented, organized and proactive
· Strong knowledge of Internet and software applications, including Microsoft Office other related business software

Location:
Irvine, California (US)

Posted on Jun 2, 2021

Product Tech Support Manager

In this role, you will help us build and manage an industry-leading customer support team. You will serve as a COROS sport technology products expert and help enhance the product and customer experience.

Responsibilities:
· Become an expert in COROS products, features and customer needs.
· Research and assist Product Support Specialist in solving more complex technical and support issues.
· Manage and improve the performance, processes and workflows of the support team.
· Answer customer inquiries and provide technical assistance and support via email, phone call, social media and other channels as needed.
· Maintain a knowledgebase of common support issues and solutions.
· Provide product and technical training to Product Support Specialist.
· Create relevant support materials.
· Engage in marketing and product development projects and support internal teams when necessary.

Qualifications:
· 3+ years of experience building and managing customer support teams in consumer electronics industry
· Excellent analytical and problem-solving skills to investigate and solve complex support issues
· Exceptional verbal, written and interpersonal communication skills
· Exceptional customer service and community mindset
· Strong passion for an active lifestyle including running, cycling, hiking or other outdoor activities preferred
· Strong listener with ability to show empathy and patience
· Highly detail-oriented, organized and proactive

Location:
Irvine, California (US)

Posted on Jun 2, 2021

MARKETING

Partnership Marketing Manager

COROS is looking for an experienced partnership marketing manager in the sports industry to join our growing team in Irvine, California. The ideal candidate for this position will have extensive experience in the performance/endurance sports industry. If you are a professional with 3+ years' experience in the industry and are passionate about the outdoors and endurance training, we encourage you to apply today.

Responsibilities:
• Utilize industry partnership to create 360 degrees of COROS product experience for consumers.
• Manage the partnership budget to maximize the return for the brand.
• Lead the consumer-facing event strategy and execution, including races, group runs, in-store demos, etc.
• Develop content production partnerships for guest content around the COROS experience, including YouTube, Instagram, blog, films, Reel/TikTok content, etc.
• Explore potential partnerships with other brands for joint campaigns in collaboration with other teammates.
• Evaluate the marketing performance of partners and recommend improvement.

Qualifications:
• Bachelor’s degree or higher.
• At least 3 years’ experience in endurance sports marketing.
• Passionate about sports and outdoor activities.
• Fast learner with strategic thinking and an improvement mindset.
• Willing to work in extended hours or weekend projects when the consumers are active.

Location:
Irvine, CA preferred | US-based remote candidates considered.

Posted on May 20, 2021


Sport Science Product Marketing Manager

COROS is looking for an experienced product manager to join our growing team in Tustin, California. The ideal candidate for this position will have extensive experience in the performance sports industry. If you are a professional with 5+ years' experience in the industry and are passionate about the outdoors and endurance training, we encourage you to apply today.

Responsibilities:
• Working alongside product engineering team to manage the sport science related product experience.
• Study the scientific aspects of athletic performance.
• Lead the partnership with coaches and athletes for co-developing training related content including training plans, workout programs and more.
• Organize new feature beta testing, data collection, and other sport science related product development.
• Deliver product training materials to partners and internal team members.

Qualifications:
• Bachelor's Degree required; Sports Science degree preferred.
• Relevant work experience or voluntary placement may be considered in lieu of sports science degree.
• Experience with performance sport training including running, cycling, or swimming.
• Previous athlete or coaching experience is a plus.
• Excellent internal and external communication skills.

Location:
Tustin, CA Preferred | USA based remote candidates considered.

Posted on Jan 18, 2021

Please email careers@coros.com and include your resume and supporting documents to apply for the above positions.